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Showing posts from March, 2012

Confessions of an Open Source Community Pragmatist

I just recently wrote a post talking about job titles, which got me thinking of how I would classify my current career role.  That, combined with other discussions which have been happening inside the walls of my employer, made me realize that the best way to describe myself would be as an Open Source Community Pragmatist.

I can see the heads shaking, the puzzled looks, and even the sighs from some of my colleagues who are a bit more on the idealistic side when it comes to these topics.  Let me assure you, I have total respect for those folks who make everything they do in life about the ideology - it's just not the path I've chosen for my career, and here's why:

The vast majority of the day-to-day work of society & business happens between the ideological extremes:
Conservatives vs. liberalsProprietary vs. open source softwareEmacs vs. vi (a little inside joke for my technology readers) Does this mean that we don't need the extremes?  No, I think they need to exis…

Community Manager or Community Sherpa?

What's in a title?While a lot of us community types don't get caught up in what you call us (we prefer to be catalysts in getting the job done), the fact remains that those outside of our sphere sometimes fixate a bit too much on the word 'manager' in our typical title.  In point of fact, some of the most successful community people I've run across are closer to a community 'sherpa' than they are to a community 'manager.'  What is the difference, you might ask, and does this mean that they don't perform typical 'management' tasks?The answer to the second part of that question is no - in fact, they can and do step in to get their hands dirty on tactical tasks (moderating forums, building content, refereeing competing interests) all the time.  However, building an effective community requires someone who is also fairly strategic (the 'sherpa').  This strategy comes to the forefront in areas such as charting the community direction,…