When Do You Weed Your Community Garden?
Anyone who has ever grown anything in their home garden knows that at some point or another, the onerous task of weeding will become a part of your reality. The question usually becomes when to take on the task that most of us don’t look forward to. In recent discussions with colleagues and customers, I’ve revisited my list of traits that a good community manager should have – and I’d like to amend the list to include ‘community gardener.’ The gist of these discussions has been how much influence a community manager should exert and where in the process of the community workflow that needs to happen. Let’s face it – to have an effective community (one that provides value for both the producers and consumers of content), there is a certain amount of ‘weeding’ that has to happen, whether by the community itself, or by the community manager. This task can either be relatively painless or a pain-filled experience, depending on where in the process it occurs. In general, I see weeding happe...